Purchased 1password Mac as a present, actually need 1password Windows.

barhamd
barhamd
Community Member
in Lounge

I purchased 1password Mac for my mother for Christmas. I thought she had a Mac, instead she has Windows. How do I go about getting the correct version?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:bought the wrong

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @barhamd: Oops! Just remember: it's the thought that counts! :chuffed:

    I'm glad you got in touch. This was actually easy to fix! I've refunded the full amount of your purchase, and you should see it show up in your account in a matter of days. Just gift a 1Password for Windows license to your mother through our store, and...well, that should do it!

    You should be all set, but be sure to reach out if we can be of further assistance. Merry Christmas! :)

    ref: 924855

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