i restored new iphone6 from itunes and no data from there or icloud ported over..what to do??

mpls_traveler
mpls_traveler
Community Member
in iOS

i have relied on 1password for several years and now all data gone!!!! please help me recover from itunes or icloud. thanks.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: osx 10.10
Sync Type: itunes backup/icloud
Referrer: kb:icloud-faq, kb:icloud-troubleshooting, kb:icloud-requires-mac-app-store

Comments

  • Ben
    Ben

    Hi @mpls_traveler

    Thanks for taking the time to write in. By default your 1Password data is only stored on the device you enter it on. How did you have your data backing up (or syncing) previously? Do you have an iTunes backup (see here) or did you setup syncing?

    If not you'll need access to your previous device in order to restore your data.

    Ben

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