i simply cannot remember my master password i never put data in i don't even remember setting a pass

Ramjet
Ramjet
Community Member
in iOS

how do i start all over again. the app is on my iOS devices

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/settings-teams, ug:ios/generating-a-password, ug:ios/existing-user, kb:forgot-master-password, kb:starting-over

Comments

  • Ramjet
    Ramjet
    Community Member

    Please help me ASAP thanks!

  • hawkmoth
    hawkmoth
    Community Member
    edited January 2016

    @Ramjet - Instructions for staring over are here: How do I start over with an empty vault?

    You haven't said where your copy of 1Password for Mac was obtained, so note that there are two slightly different sets of instructions, one for the version from the Mac App Store and the other for the one from the AgileBits web store.

  • Jacob
    Jacob

    Hey @Ramjet! Did the guide that hawkmoth linked to help out? It looks like you viewed it before posting, so if you have any questions about it please let us know. :)

  • hawkmoth
    hawkmoth
    Community Member
    edited January 2016

    @Ramjet - Upon rereading this thread, I now see that your question is about starting over on the iOS application. I referred you to the knowledge base article for Mac, since your post is in the Mac section of the forum. Sorry not to have read correctly. With iOS, starting over is simple: just delete the application from your device. Deleting any iOS application removes all its data too. Then download a fresh copy from the iTunes App Store.

    (I will move this thread to the iOS section when I'm finished with this answer.)

  • Jacob
    Jacob

    Thanks for the clarification @hawkmoth.

This discussion has been closed.