Vault discrepancy message

kclock

I'm getting the following a "Vault Discrepancy" message that I've not gotten before. I was trying to diagnose an unrelated problem on another 1Password account with an new Iphone. I disabled my Dropbox sync and when I restarted it, I got the Vault Discrepancy error message. It asks me to choose a vault and gives two options: 1Password/1Password.agilekeychain or apps/1Password/1Password.agilekeychain. My Dropbox has the first option. "Your Vault" and the "Dropbox Vault" have the same number of items and the option at the bottom to "Merge These Vaults Anyway". I haven't done this because I do not want to duplicate all my information. What should I do from here?

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1Password Version: 6.1.2
Extension Version: Not Provided
OS Version: iOS 9.2
Sync Type: Dropbox
Referrer: kb-search:vault discrepancy

Ben

Hi @kclock,

Thanks for taking the time to write in. Sorry to hear about the difficulty with Dropbox sync. I'd recommend making a backup:

Creating and restoring 1Password backups in iTunes (iOS)

And then go ahead and do the merge. 1Password will still perform conflict resolution while merging, so hopefully duplicates should be at a minimum, but if things go haywire you can restore from the backup you created above. :)

Thanks!

Ben

kclock

Thanks, that worked. I appreciate the help.

Ben

You are very welcome, @kclock. If we can be of further assistance, please don't hesitate to contact us.

Ben