When I sign on from Iphone 6s the app immediately shuts down.

paul_brown

When I sign on from my Iphone 6s it shuts down. When I sign on again it usally works (and I get a message asking if I want to send a message to report the problem). If I uninstall the app and reninstall it, will I lose my data? It is annoying to always have to log in 2x

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1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:When I sign on from Iphone 6s the app immediately shuts down.

Ben

Hi @paul_brown,

Thanks for taking the time to write in. Could you please let me know which version of 1Password you have installed?

Which version of 1Password am I running?

Thanks!

Ben

paul_brown

Version 3.7.2

Ben

@paul_brown,

1Password 3.7.2 was retired in 2012, and is not compatible with iOS 9. To use 1Password on iOS 9 you'll want to upgrade to 1Password 6 for iOS:

1Password for iOS on the iTunes App Store

Instructions for upgrading your data can be found here:

How do I upgrade from 1Password 3 on iOS?

I hope that helps!

Ben