No Save To button available during iOS 1Password backup to iTunes

Fairgame
Fairgame
Community Member
in iOS

Well, I get all the way to step 6 above, but the only option is Sync, there is no Add and Save To button in iTunes.
Any idea what am I missing?
Thanks

1Password Version: 6.1.2 iOS
Extension Version: 4.4.4 on 10.11.2
OS Version: iOS 9.2
Sync Type: Dropbox
Referrer: kb:ios-itunes-backups

Comments

  • Ben
    Ben

    Hi @Fairgame,

    Which desktop OS (Windows or Mac) and which version of iTunes are you using? It is possible that Apple has updated the wording here since those screenshots were taken.

    Ben

  • Fairgame
    Fairgame
    Community Member

    OS X 10.11.2 El Capitan with iTunes 12.3.2.35

  • Ben
    Ben
    edited January 2016

    Thanks @Fairgame! It does appear this has changed. I'm not entirely sure what the "sync" button will do in this instance. Instead I'd recommend dragging and dropping the Backups folder to an appropriate spot within your file system.

    I'll let our documentation team know about this so hopefully they can update the instructions to reflect Apple's change to iTunes.

    Thanks!

    Ben

    ref: DOCS-588

  • Fairgame
    Fairgame
    Community Member

    Thanks for figuring this out.

  • Ben
    Ben

    No problem Fairgame. Thanks for pointing it out. :)

    Ben

This discussion has been closed.