l cannot get access to my 1password data on my iPad?
I began to use 1Password several months ago.
And I entered my important password data on it.
I enjoyed its conveniences but suddenly could not access to those data on it a few weeks ago.
My question is how I can solve this problem.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:l cannot get access to my 1password data on my iPad?
Comments
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@VictorSaito2020 in order that we can help you please tell us:
- What version of 1Password for iOS you are using (the link will tell you how to find that information)
- Your iOS version number
- Whether you sync your 1Password data to any other device and, if so, to what device
- Exactly what you mean when you say:
suddenly could not access to those data on it a few weeks ago
Do you mean 1Password does not accept your master password? Do you mean it's crashing before you can open it? Or do you mean something else? Please explain exactly what you're doing and what's happening which prevents you accessing your data.
Stephen
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@VictorSaito2020: Indeed. Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action.
The more information you can give, the better. For instance, have you simply forgotten your Master Password (hopefully temporarily)? Thanks in advance! :)
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