I am having trouble with 1password on my IPad.

joanwebb

I purchased 1password for my Mac last week and have set it up,and it is working fine. I then downloaded the App for my IPad and loaded the extension (using Share) . If I go into the App I can see that my logins have synced and I can automatically log in to a website from the. However if I log into a website in Safari I cannot see how to get 1password to fill in my username and password details. I have read all the help,and it looks like there shoul be a 1pasword icon but there is nothing there. I have tried pressing the share button which takes me into a 1 password login screen but then nothing happens. Can you tell me what I need to do please to make this work? ( for info I am on the las test version of IOS).
Thanks
Joan Webb

Jacob

Hey @joanwebb! It sounds like the 1Password extension hasn't been added to the Share Sheet yet. Not a problem — it's very easy to add. Just tap the share button once again, scroll to the right in the top row of items, and tap More. Locate 1Password there and swipe right on the toggle to enable it. Tap Done and you should be all set. This guide will also help you out with the process. Let us know how things go! :)

joanwebb

I have already done this and the 1password icon is showing when I press Share. When I press the Ipassword icon the Ipassword screen appears and I can type in my masterpassword. After pressing "done" nothing happens.

Ben

Hi @joanwebb,

Once you've got the extension enabled (which it sounds like you have), you can find instructions on using it to fill logins here:

Fill items in Safari | 1Password for iOS

Thanks.

Ben

joanwebb

I have finally worked out what I was doing wrong. I was typing in my encryption details and pressing "Done" on 1password instead of "Go" on the iPad keyboard - when I do the latter it works fine.

Mant thanks

Ben

Great! Thanks for the update. Glad to hear you were able to get that working. If we can be of further assistance, please don't hesitate to contact us.

Ben