Passwords are not displayed

Markagcos
Markagcos
Community Member
in iOS

I did an iCloud backup following 1Password message directions and when I go to my vaults it says I have 20 saved passwords, but there is no way to see them.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:I need phone contact, kb-search:I only know my master password, kb:fix-website-login

Comments

  • Markagcos
    Markagcos
    Community Member

    I did an iCloud backup following 1Password message directions and when I go to my vaults it says I have 20 saved passwords, but there is no way to see them.What more do you need to know?

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: kb-search:I need phone contact, kb-search:I only know my master password, kb:fix-website-login

  • Ben
    Ben

    Hi @Markagcos,

    Thanks for taking the time to write in. I'm sorry to hear about the difficulty syncing with iCloud. I'm not entirely sure I understand the difficulty, though. You mention an iCloud backup, but 1Password actually does not have a feature to backup to iCloud. We have a feature to backup to iTunes:

    Creating and restoring 1Password backups in iTunes (iOS)

    And we have a feature for syncing to iCloud:

    Sync with iCloud

    If you are syncing with iCloud the only way to view that data is to sync it via iCloud with another 1Password enabled device that is capable of iCloud sync (1Password from the Mac App Store or another instance of 1Password for iOS). The data will not appear in iCloud Drive, as we do not use iCloud Drive for syncing.

    If this does not answer your question please provide some additional explanation as to what you are trying to accomplish, which guide you are following, and where you run into trouble.

    Thanks!

    Ben

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