Won't take my master password.
I have tried to reinter my masyter password and it will not work. I placed another password and it to will not work.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: El capitan
Sync Type: Not Provided
Referrer: kb:change-master-password
Comments
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Tried to use existing password and it would not work. How to change it or can't I.
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@Murf1 - I merged your separate posts on the same issue into a single thread. That helps others help you, and it will help you find the answers to your question.
Although this may not be welcome news to you at this time, you will not be able to reopen your 1Password vault, unless you are able to remember that master password. This is part of the designed security to protect your information from intrusion by unauthorized individuals.
There are some tips that might help your remember your master password here: I lost or forgot my Master Password. Help!
If nothing there helps, you will have to start over from scratch. No one can reset your password for you, for your own protection. If you do find yourself in that position, follow these directions to get a clean start: How do I start over with an empty vault?
Which ever path is the one you take, do be sure you record your master password and keep it someplace safe to guard against this happening again.
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