American Express redux

AllUserNamesInUse
AllUserNamesInUse
Community Member
in iOS

Just set up iOS 1PW. Synced vault from my Mac onto iPad Air OS 9.2 using WiFi. Installed extension. AMEX app (and Capital One app, and USAA app and on and on) are, as far as I can tell, not "hearted" by 1PW. But, no problem, move on to 1PW Browser. Success except for AMEX. Hit URL in 1PW, site loads, hit key icon, fields fill, hit "log in" on the page, get transferred to "incorrect username/PW" page. Same thing happens in Safari. Site loads, hit "share". choose 1PW, !PW log in window appears, enter 1PW PW, select AMEX log in, fields fill, hit "log in" on site, get transferred to "incorrect username/PW" page. Fix for this? The best workaround I can figure out is to just leave 1PW open and copy the PW into the app instead of using 1PW Browser or Safari.

1Password Version: installed today
Extension Version: installed today
OS Version: 9.2
Sync Type: WiFi

Comments

  • Ben
    Ben

    Hi @AllUserNamesInUse

    (nice username btw)

    Thanks for taking the time to write in. I'm sorry to hear your AMEX login is not filling properly. What I would usually suggest in a situation like this would be to try saving a new login for AMEX from Safari on iOS:

    Create a new Login item in Safari

    That may not be a bad idea, but you may also want to consider copying & pasting your password for AMEX from 1Password into their app. I've found that many banking websites have not been as diligent about updating their mobile sites now that they have apps.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • AllUserNamesInUse
    AllUserNamesInUse
    Community Member

    Thanks for the suggestions bwoodruff. I just had a "duh" moment when I realized that my iPad apps which don't play well with 1PW are typically on my iPhone also where they are supported by Touch ID, so the PW security is doubled-down once I set up the 1PW-generated strong PW used for the desktop site. Then I have the 1PW app to fall back on in case I have to re-establish the Touch ID. As for my iPad Air (no Touch ID :'( ), I'll just paste from 1PW if my phone's not in reach. All in all, I'm very happy with 1PW and the support!

  • Ben
    Ben

    Excellent! Thanks for the update. Glad to hear you've found a workable solution.

    Ben

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