iPhone error message "Failed to list remote data folder in Dropbox." Path appears correct.
On my iPhone 5s I get the above error message but the path in Sync Service appear to be correct. Last sync was seconds ago. New logins/passwords were added on my main machine, a Mac, but don't show up on my phone.
1Password Version: 5
Extension Version: .4.2
OS Version: OSX 10.10.5
Sync Type: Dropbox
Referrer: kb-search:Sync via dropbox, kb:full-dropbox-access
Comments
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Thanks for taking the time to write in. I'm sorry to hear about the trouble syncing with Dropbox. I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://support.1password.com/diagnostics/mac.html—iOS—
https://support.1password.com/diagnostics/ios.htmlAttach the Diagnostics Reports to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Reports in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Reports in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the reports and ensure that this is dealt with quickly. :)
Once we see the reports we should be able to better assist you. Thanks very much!
Ben
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