WiFi sync not working on Marshmallow (Nexus 6p)

lipiop
lipiop
Community Member
in Android

I have 1Password on a Nexus 6p running Android Marshmallow and WiFi sync doesn't work: it says "there is a temporary connection problem during sync. please check the connection on both devices and try again."

I also have an iPhone 6 and an LG G3 running Android 5.0 and on these phones WiFi sync runs just fine.

Please help

1Password Version: 4
Extension Version: Not Provided
OS Version: Android 6.0.1
Sync Type: Not Provided

Comments

  • lipiop
    lipiop
    Community Member

    Correction: WiFi sync is not working neither on my LG G3 running on Android 5.0 - on iOs is syncing fine.

  • peri
    peri

    Hi @lipiop. Thanks for getting in touch with us. :)

    Can you provide a few more details about your setups? What platform are you syncing your Android devices with using Wi-Fi? Also, have you already configured the initial sync, and are having trouble connecting with subsequent syncs? Do you have any antivirus software or firewalls on the Android devices or the synced computer?

    Thanks!

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