Can't Use Master Password on iOS
I'm trying to sync my 1Password on my iPhone with 1Password on my MacBook Air. Whichever sync method I use, I'm asked for the master password on my MacBook Air. I'm assuming that's the password for 1Password. However, every time I enter the password, it's rejected. But, I can use the same master password when opening the 1Password extension on my browser. Go figure! What's happening?
1Password Version: 6.01 (MacBook Air)/6.2 (iOS)
Extension Version: 4.4.3 (Safari)
OS Version: OS 10.11.2/iOS 9.2 (13C75)
Sync Type: iCloud, WiFi, DropBox
Referrer: kb:sync-options, kb-search:master password, kb:master-password-not-accepted
Comments
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@eboss55: Are you perhaps using some non-ASCII characters in your Master Password that isn't working well on iOS? Alternatively, a different keyboard layout on OS X might confuse things as well. Another possibility is that you're not syncing what you think you are at all. Perhaps there is some other (old?) data already sync'd that requires a different Master Password than the one you expect. I think it's best to stick with one sync method while trying to figure this out. Please let me know what you find!
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@Brent: Thank you for your suggestions. Actually before I saw your suggestions, I did check the keyboard to make sure that I was entering correctly the password. I also checked to see if I was syncing the right data file. There is only one data file that I can find on my MBA.
Finally, I checked to make sure the password I'm using is actually what I think it is. On the Macbook Air, I use the same password for the app on my desktop, the online log-in and the web extension. So, I'm at a loss on why I can't use the same password on my iPhone.
If I can't resolve this, I'll just stick with using the app, browser extension and online version on my MacBook Air.
Again, thank you for your help.
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