1Password does not show up in My Apps in iTunes.

canoestew
canoestew
Community Member
in iOS

1Password does not appear in the list of My Apps in iTunes. Yet it is installed on my iPhone and functions normally. Desktop version works too. Syncing working well too. is this absence of the app in iTunes My Apps normal behavior or is it omitted for security purposes?

1Password Version: 6.01
Extension Version: 4.4.4
OS Version: 10.11.2
Sync Type: iCloud
Referrer: forum-search:1Password does not show up in My Apps in iTunes

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @canoestew: Can you tell me what list you're referring to? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

    Do you mean iTunes on your computer? If so, I couldn't tell you why an app wouldn't show up there. You may need to contact Apple for assistance with that. But what is the actual problem you're having, since it sounds like 1Password is working. Please let me know! :)

  • canoestew
    canoestew
    Community Member

    I am referring to the list of iPhone apps which appears in iTunes, My Apps & MyiPhone Apps. I have solved this and am including the info here for the sake of others who may have a similar mystery.

    I purchased the desktop and iPhone version of 1Password via iTunes. Both apps worked fine but the mobile version did not appear in the list of mobile in iTunes. I went to the AppStore to my purchased section. I downloaded the mobile app and it now appears in My Apps. Why it was not there to begin with is a mystery, one not worth looking into any further.

  • Unknown
    Unknown
    This content has been removed.
  • Ben
    Ben

    Thanks for the update! I'm glad you were able to resolve this. :)

    If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.