The last update of 1password on my iPad, downloaded from AppStore can not be installed. What to do?

ijonkersz
ijonkersz
Community Member
in iOS

I downloaded the update of January 16 from the AppStore.
Started to update.
Next I started to install the update.
Apparently it succeeded, but the icon of 1password on my iPad remains black.
I cannot use 1password on my iPad.

I have no problems on my IPhone.

1Password Version: 6.2.1
Extension Version: 6.2.1
OS Version: 9.2
Sync Type: Not Provided

Comments

  • ijonkersz
    ijonkersz
    Community Member

    Additional information- Sync type: Dropbox

  • hawkmoth
    hawkmoth
    Community Member

    @ijonkersz - Have you tried restarting your phone? It sounds to me as if the installation didn't complete. Restarting the phone often fixes that for me. I've never had the issue with 1Password, but I have with other apps.

  • ijonkersz
    ijonkersz
    Community Member

    Thanks, I should have thought of that myself.

  • nathanvf
    nathanvf
    1Password Alumni

    Glad to hear it worked for you @ijonkersz!

This discussion has been closed.