I am using 1Password on my iPhone, I edited 1credit card and now cant get out of that window

hecmac
hecmac
Community Member

iPhone 5 IOS 9.2 free version of 1Password, I have been using Dropbox to synchronize with my computer( iMac 27" 3.2 Ghtz , 16 GIG mem. OS10.11.2) 1Password 6 but apparently there is no real info interchanged between what is in 1Password in the computer and in my iPhone, for instance I have 5 credit cards info in the mac and only 2 of them appear in the iPhone, I tried updating the info in 1Password on the phone, but now I can't get out of the screen with one particular credit card info. The only options that it gives me are: "Remove from Favorites", "Move and Copy" and "Share".
if I close the App, when I open it again it still shows that same info.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/, kb:pro-features-faq

Comments

  • Good morning, @hecmac, thanks for taking the time the write in. I'm sorry for the trouble you're having when editing your credit card. Can you give me a little bit more information? Has the Edit/Done button disappeared from the upper right corner? How about the tab bar along the bottom, is that also missing?

    You can most likely recover from this state by double clicking the home button and swiping 1Password off the top of the screen and then launching it again.

  • hecmac
    hecmac
    Community Member

    Yes, all the buttons dissappeared. I got pi**off and removed the app, then reinstalled, I know its drastic, but I have not patience with computer glitches. It seems that the info has been synched now.

    Thanks for your attention to my query.

  • Thanks for the update, and sorry for the frustration, @hecmac. I'm glad to hear you were able to get things working. If we can be of further assistance, please don't hesitate to contact us.

    Ben

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