Endless syncing on iOS and Dropbox

andy_moergeli
andy_moergeli
Community Member
in iOS

On iOS (iPhone 6s and most current release) the syncing with dropbox ends in a endless loop. The data is synchronized but if you choose Search or folder view the screen ist endless updating and i get a flickering screen.

1Password Version: 6.2.1
Extension Version: Not Provided
OS Version: iOS 9.2
Sync Type: Dropbox
Referrer: forum-search:dropbox

Comments

  • MrRooni
    MrRooni
    edited January 2016

    Good morning @andy_moergeli, thanks for taking the time to write in. I'm sorry for the trouble that you're having - it does indeed sound like things are syncing continuously.

    I'd like to ask you to create a Diagnostics Report from your iOS device:

    https://support.1password.com/diagnostics/ios.html

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    ref: UKM-54951-277

This discussion has been closed.