Unable to get Pro Features on My Iphone6

gmiotti
gmiotti
Community Member
in iOS

Hi, Yesterday I purchased the app in my mac from your site and I have been able to download and install it in it; however, when I want to get the pro Features in my iPhone 6 it is telling me that it cannot find a purchase in the app store with my data. However, it is synching through iCloud, but I just cannot get the Pro features in my phone. I have already tried to change the advanced settings and activate the In App option and also uninstall and re-install the app. Please let eme know if you need any more info. Thanks in advance.

1Password Version: 6.01
Extension Version: Not Provided
OS Version: IOS
Sync Type: iCloud

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @gmiotti,

    first off all: thanks for buying 1Password - you rock!

    Unfortunately buying a license from our web store doesn't get you Pro features on iOS. 1Password for Mac and Windows and 1Password for iOS are completely separate products. 1Password is licensed per user and per platform. You can read more about our approach to software licensing in this knowledge base article.

    1P for iOS is a free download from the App Store - with an in-app purchase to enable pro features. If you make that in-app purchase on one iOS device you can enable the pro features without charge on any other iOS device that use the same Apple ID.

    Hope that answers your question.

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