6.2 Not In Update List

jdstout

I currently have version 5.5 of 1Password Pro installed. I received the email announcing 6.2. My understanding from that email is that this is a free upgrade for current users. The problem is that it does not appear in my App Store Update list. Note that I have automatic updates turned off. Version 6.2 does appear in my Purchased list and I can find it in the App Store using search. In the App Store there is an Open button. Hitting the Open button launches the installed 5.5 version - as you would expect. Are others seeing this issue? Is this something I need to take to Apple? I am not having this issue, missing app from Update list, with any other app. This is obviously preventing me from updating to 6.2. Any assistance is appreciated.

Dale

Ben

Hi @jdstout

Thanks for taking the time to write in. What version of iOS do you have installed? 1Password 6 for iOS requires iOS 9.

Please let me know.

Ben

jdstout

I should have thought of that. Upgraded to 9.2 and that fixed the issue. Thanks for the help Ben.

Dale

Ben

Excellent, glad to hear that resolved this for you. If we can be of further assistance, please don't hesitate to contact us.

Ben