Ios 1Password hanging and crashing continuously
Just started using 1P, testing setup between windows and ios device syncing using dropbox, ios app keeps hanging and crashing when making changes to any entries. Very frustrating tried deleting the app, and re-installing, still the same issue.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Ios Hanging
Comments
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Hi @gdinkanata,
I am super sorry for the troubles you are running into when editing items.
I'd like to ask you to create a Diagnostics Report from your iOS device after you experience such a crash or hang:
https://support.1password.com/diagnostics/ios.html
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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Support ID is [#DWN-38522-678]
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@gdinkanata thanks! Found your email. I will get back to you shortly.
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had the same issue with the 1password freezing up. They suggested NOT using Dropbox but ICloud. Voilá, it works
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@ehrichchris thanks for sharing what worked for you. Glad we found a workaround until this gets fixed.
ref: OPI-3367
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