I uploaded the newer version of 1Password, and now my thumb print doesn't work on my app on iPhone.
I uploaded the new version of 1Password. After I did that, I discovered that I cannot get any of my passwords on my iPhone.
I am now syncing my vaults to my iPhone. Something doesn't seem right about this new app.
Help!
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I uploaded the newer version of 1Password, and now my thumb print doesn't work on my app on iPhone.
Comments
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I need support for this newer version of 1Password.
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@Janice so that we can help you please tell us this basic information about your setup:
- What version of 1P for Mac you are using (the link will tell you how to find that information)
- Your OS X version number
- What version of 1Password for iOS you are using (the link will tell you how to find that information)
- Your iOS version number
- What sync method you use to sync your 1P data (Dropbox, iCloud or wifi)
Stephen
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Hi @Janice,
I'm sorry you're having some trouble with 1Password! It sounds like the problem is happening on your iPhone, so I've moved your discussion to our iOS forum. I hope you don't mind!
As Stephen said, we'll need to know more information about your setup and the problem you're experiencing. If you can let us know the answers to his questions, that will be a great start. Also, can you please elaborate on exactly what happens when you try to use 1Password on your iPhone? The more details you can give us, the better. Thanks! :)
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