No Touch ID

JorgeM
JorgeM
Community Member
in iOS

Since the last update Touch ID isn't working for me. Any ideas?

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni
    edited January 2016

    Hi @JorgeM,

    Sorry to hear of your Touch ID trouble! First I'd suggest reading through this article and make sure everything's configured properly.

    Touch ID FAQs (1Password for iOS)

    If that doesn't steer you in the right direction, please let us know what version of 1Password you're running, and what version of iOS, and any other details you can provide about your Touch ID settings and how Touch ID is not working as expected. We'll be happy to help! Thanks in advance. :)

  • JorgeM
    JorgeM
    Community Member

    I reseted IOS device and all seems well now, thanks for the prompt answer.

  • Winnie
    Winnie
    1Password Alumni

    On behalf of the @Vee , you're more than welcome. Please let us know if we can help with anything else.

This discussion has been closed.