iOS app locks up after adding a new login via the app

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rhaezor
rhaezor
Community Member
in iOS

On my iPhone 6S Plus, iOS 9.2.1, the app becomes unresponsive right after saving an item to my vault. The item does make it into dropbox which is good, but I have to force close the app via the app task manager.

I've sent in the diagnostics report to support+ios@agilebits.com

Thank you

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 9.2.1
Sync Type: Dropbox

Comments

  • rhaezor
    rhaezor
    Community Member
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    Is anyone available to take a look into this? I just purchased the bundle for Mac and Windows as well a day or two ago and was hoping to get fully on board with 1Password, but so far this experience has not been ideal :-\

  • Ben
    Ben
    Options

    Hi @rhaezor

    Thanks for taking the time to write in. I'm sorry to hear your experience thus far has been less than ideal. We received your diagnostic report and as soon as we've been able to review it and come up with a suggestion (or additional questions) we'll respond via email.

    Thanks!

    Ben

    ref: HXJ-66418-389

  • rhaezor
    rhaezor
    Community Member
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    Ok, thanks Ben

  • Ben
    Ben
    Options

    No problem. :)

    Ben

This discussion has been closed.