I have purchased a license, long time ago. Why do keep getting trial expired message?
This started popping up on a couple of my MACS recently, despite the fact that I entered the license a long time ago.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have purchased a license, a long time ago. Why do I keep getting a "trial expired" message?
Comments
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@rwalls I think you've effectively answered the question yourself by saying you bought a licence "a long time ago". Although you've not told us what version of 1Password you're trying to run now I'm suspecting:
- you have a licence key for 1Password 3; and
- you're trying to run 1P4, 1P5 or 1P6.
The upgrade from 1P3 was paid, not free. If you now upgrade to 1P6 you'll have a licence that will work for all versions (effectively) from and including 1P3 to and including 1P6. Further, if you go to this page on the AgileBits' site you'll be able to give your licence key and get an upgrade price for that new licence.
There's also a knowledge base article which will probably help:
“Trial Expired” notice (Mac)
Stephen
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