Nexus 5 phone not working - retrieving data
My son has a nexus 5 that no longer is functioning. I don't think he was using the drop box back up. Are there any options for retrieving his data? I use the mac version with dropbox sync so not sure what his options are on the Android.
thanks
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @timjmcg. Sorry to hear about your son's phone! Is the 5X totally dead?
In order to recover his data, he'll need to have it synced. You mentioned that he wasn't using Dropbox. Was he syncing using local storage or Wi-Fi, by chance? Is his vault data on your Mac as well, or was it only on Android?
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ok thanks Peri..looks like his data is locked up in his phone...good lesson to sync early and sync often!
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Sorry to hear that @timjmcg. :( I wish there was more I could do to help here.
Indeed, syncing would be a good practice since there's no local database on Android. For the record, Dropbox sync works automatically, so once it's set up, you can just leave it alone.
Let us know if you need anything else!
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