Password denied

cmike

I use this app daily and one day it stopped accepting my password. After 3 attempts the hint pops up and shows it and I enter it and it doesn't work. NEED HELP!
And the finger print box doesn't show up to open it either.

Ben

Hi @cmike,

Thanks for taking the time to write in. I'm sorry to hear about the difficulty you are having with your Master Password. We have a guide available on this subject here:

(iOS) My Master Password is not being accepted. What should I do?

I hope that helps!

Ben