Forgot teams vault admin password. Need total reset of our teams URL / vault

afiedlerafiedler
edited January 2016 in Business and Teams

I've managed to forget my password for our teams vault. I created it right before the holidays and was silly enough to not put it in my personal vault and can't get back in. We don't have any logins stored in our team vault, but we want to keep the URL so we were wondering if it could be "reset" by whatever means is possible by agilebits staff.


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Referrer: forum-search:reset team vault

Comments

  • roustemroustem AgileBits Founder

    Team Member

    Hi @afiedler,

    I am sorry to hear about the forgotten password.

    We have to do a better job at trying to convince everyone to NOT use the generated password for the Teams account. From the security perspective, it is much safer to use your existing master password for the Teams account.

    Please send us an email with the account details to [email protected] and we will help.

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