I cannot sync with iCloud as my Preferences tab is not highlighted

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Mr_Mitten
Mr_Mitten
Community Member
in Mac

I have 1Password on my iPad and iPhone, and just purchased it for my Mac. Data is in the cloud. To sync with the cloud, instructions are to enter preferences to turn sync on; however Preferences is not highlighted in the browser, so I cannot get into it... help!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:preferences

Comments

  • ag_kevin
    ag_kevin
    Options

    Hi @Mr_Mitten ,

    Thanks for taking the time to write us today. Those preferences will be disabled until you unlock your vault. If you enter your Master Password in the lock window, the preferences should become available.

    Cheers,
    Kevin

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