1 Password 6.0.1 crashes after update to OS X 10.11.3

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arore
arore
Community Member

1 Password 6.0.1 crashes after update to OS X 10.11.3 directly after it was started. I have no chance to open it.
Help, please!


1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: OS X 10.11.3
Sync Type: Not Provided

Comments

  • mbernhardt
    mbernhardt
    Community Member
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    Same problem for me!

  • Stephen_C
    Stephen_C
    Community Member
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    @arore & @mbernhardt please see this AgileBits' post.

    Stephen

  • arore
    arore
    Community Member
    edited January 2016
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    @Stephen_C Thank you very much, Stephen!!! That's what it was. I remember that I'd clicked the "Unknown (system.sync.Point)" in the sidebar, wondering what it is...

  • Hi @arore,

    I'm sorry that you're hitting this issue, we're still looking into that it (the system.sync.Point issue). It's my number one problem right now, and it's being a pain to track down fully. We'll get it fixed up though.

    Rick

  • nle
    nle
    Community Member
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    Thanks for the reply. I was hoping there was a fix allready.

    I sent in an email with a report and got number #NPL-22464-538

  • Hi @nle,

    I think the issue you're experiencing is separate from the system.sync.Point issue. The system.sync.Point issue shouldn't cause crashes on launch once you've done the defaults delete commands, which I think I remember you saying you ran in another thread. I will take a look at your diagnostics report and get back to you via email.

    Rick

This discussion has been closed.