Sync Problem !! Help Please !!

Lynn13
Lynn13
Community Member
in iOS

New, never before issue has just occurred ! Please Help ! Sync my iPhone.... Sync my iPad as usual ! iPad did not sync. Gave an error stating it has a delay in syncing of 6 minutes that exceeded the maximum of 5 minutes, IMMEDIATELY after I clicked sync. There wasn't eVeN 1 minute had gone by, let alone 6!! Don't comprehend this !! Please Help...

1Password Version: 6.2.1
Extension Version: 4.5.2
OS Version: OS X El Capitan 10.11.3
Sync Type: Wi-Fi

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Lynn13: Sorry for the confusion! This error simply means that 1Password isn't getting a response from the other device because something is blocking the connection. Unfortunately it's impossible to say exactly what that might be without more information, but you can follow this guide to narrow down the cause:

    Wi-Fi troubleshooting

    Did you recently make a change to your setup, or install additional software that might be interfering? Please let me know what you find. I look forward to hearing back from you! :)

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