I cannot get 1Password to sync using Dropbox across my iPhone, Macbook Pro and PC

Sfwight
Sfwight
Community Member
in iOS

I used 1Password to create a password for my hotel rewards account on my Macbook Pro. I then tried to open the hotel rewards app on my iPhone and it could not find the password on 1Password on my iPhone.

1Password Version: 1Password 6 Version 6.0.1 (601003) AgileBits Store
Extension Version: 4.5.3.90 1Password extension for Google Chrome.
OS Version: OS X 10.11.2
Sync Type: Dropbox
Referrer: kb:dropbox-troubleshooting

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Sfwight: Sorry for the trouble! The most common cause is that not all devices are using the same vault, Dropbox account...or it may be that you're trying to look in the Membership category in 1Password for iOS without the Pro Features -- in which case Organize is not accessible, so you'd need to find it in All Items or by searching.

    Additionally, there could be some other issues preventing Dropbox from syncing the data at all in the first place. If you make a change, do you see the files updated on the Dropbox website (as outlined in the Dropbox troubleshooting guide)? Please let me know what you find. I look forward to hearing back from you! :)

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