WLAN sync between iMac and iPhone does not work anymore. timeout

trymybest
trymybest
Community Member
in iOS

I did not change any settings and updated all devices to latest version. My iPhone recognizes the iMac but sync timeout occurs. Same same with my iPad.
ErrorDomain=NSPOSIXErrorDomain Code=60 "Operation timed out"
Any ideas?

1Password Version: 6.01
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:WLAN sync between iMac and iPhone does not work anymore. timeout

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @trymybest the usual things that resolve that sort of problem are:

    • to reboot both devices; or, if that doesn't work
    • to reboot the router.

    If you're still stuck take a look at this knowledge base article, which has a few other suggestions in addition to those:

    Wi-Fi Sync is not working

    Stephen

  • Aleen
    Aleen
    1Password Alumni

    Hi @trymybest,

    Did Stephen's help get you up and running? Please let us know if you're still having trouble!

  • trymybest
    trymybest
    Community Member

    thank you for the advices but I still do not have success

  • Ben
    Ben

    Hi @trymybest,

    Thanks for the update. Sorry to hear it is still not working for you. What happened when you tried to sync via the Ad Hoc network as outlined in the guide Stephen linked?

    Thanks!

    Ben

  • trymybest
    trymybest
    Community Member

    I tried to follow the instructions but it still does not work. The iPhone finds my MAC but it never starts to sync. Still a time out.

  • Ben
    Ben

    Okay, thanks. I'd like to ask you to create some Diagnostics Reports, one from each of your devices.

    —Mac—
    https://support.1password.com/diagnostics/mac.html

    —iOS—
    https://support.1password.com/diagnostics/ios.html

    Attach the Diagnostics Reports to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Reports in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Reports in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the reports and ensure that this is dealt with quickly. :)

    Once we see the reports we should be able to better assist you. Thanks very much!

    Ben

This discussion has been closed.