Hi there! I changed the Master Pw on my Mac. Syncs via icloud. Now ios devices dont accept new Pw.

claus2016

I am using 1Password 6 on my mac and the newest version on my iphone.
1 What should I do to sync them with the new MasterPw?
2 Must I delete ipassword files which are prodected with the previouly weeker Pw (and if: where?)
Thank very much you, claus

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1Password Version: 6.0.1
Extension Version: 4.5.2
OS Version: OS 10. 11.3
Sync Type: icloud
Referrer: forum-search:Hi there! I changed the Master Pw on my Mac. Syncs via icloud. Now ios devices dont accept new Pw.

Ben

Hi @claus2016,

To change the Master Password you must first login with the old Master Password, allow the data to sync, log out, and then login with the new Master Password. There shouldn't be any need to delete any files.

Thanks.

Ben

claus2016

Hi Ben,
unfortunately, this didnt work. I still have 1PW on my Macbook with the new Masterpassword, which is not accepted by may ios devices. Should I delete the IOS apps (incl Data) and sync new? Would that help?
Regards, Olf

Ben

Hi Olf,

Yes, so long as you don't have any unsynced data stored in the iOS app that would be a reasonable solution. :)

Please let us know how it turns out.

Ben

claus2016

Hi Ben, thank you. I tried, but now even more confused: After deleting the ios app, reloaded the app and synchronized with icloud, I have now two passwords working on the same tresor: one on my macbook, another one (the old one) on my ipad. It is the same tresor (i checked it). Is this normal?
Thank you, Olaf

AGAlumB

@claus2016: I'm sorry for the trouble you're having with the Master Password!

Now, typically 1Password is able to sync changes to the Master Password — rather magically — even though the Master Password is not stored in your vault.

However, due to an issue with iCloud Sync and 1Password for Mac this is not possible at this time. We're investigating the issue and hope to have a fix for this. In the mean time, you can change the Master Password on your iPhone (in 1Password Settings > Security > Change Master Password) to make it match. That way you'll be able to use the same one on both devices to avoid confusion.

Again, I'm sorry you ran into this issue. Hopefully the development team will be able to come up a with a solution, but in the mean time this should get things working better for you. I hope this helps! :)

claus2016

So that would mean, that 1password should be renamed 2password in my case?

Ben

Not after you change the Master Password on your iPhone to match your Mac. ;)

Ben