Different Master Passwords, only remember one ...
1Password help;
I got a problem and I hope you can help me ...
I have 1Password on both my computer and on my iPhone, I recently had to repurchase 1Password because I had an Android Samsung cell phone before and
could not upgrade to the iPhone because due to different operating systems etc ...
Here is my Problem: I was getting along fine with both programs on my computer and iPhone, and then several days ago I decided to change the MASTER PASSWORD
on my iPhone, (and I didn't write it down) the MASTER PASSWORD on my computer is still the same, so on it I can get to all my passwords but I can't on my iPhone ...
I did register my fingerprint to open 1Password on my iPhone but now the program is asking me for the Master Password and I can't remember what it is, I am 74 years old...
To review, I can access all my passwords on my computer, (because I didn't change the Master Password on it, and did not sync it yet) but not on my iPhone, CAN YOU HELP ME, PLEASE ...
Sincerely,
Jacob Ullrich
Version 4.6.0.598
Extension 4.5.3.90 Chrome
Sync by WiFi, not sync because of problem
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1Password help; I got a problem and I hope you can help me ... I have 1Password on both my computer and on my iPhone, I recently had to repurchase 1Password because I had an Android Samsung cell phone before and could not upgrade to the iPhone because due to different operating systems etc ... Here is my Problem: I was getting along fine with both programs on my computer and iPhone, and then several days ago I decided to change the MASTER PASSWORD on my iPhone, (and I didn't write it down) the MASTER PASSWORD on my computer is still the same, so on it I can get to all my passwords but I can't on my iPhone ... I did register my fingerprint to open 1Password on my iPhone but now the program is asking me for the Master Password and I can't remember what it is, I am 74 years old... To review, I can access all my passwords on my computer, (because I didn't change the Master Password on it, and did not sync it yet) but not on my iPhone, CAN YOU HELP ME, PLEASE ...
Comments
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Hey @jdoubleue!
Oh gosh, how stressful! I'm horrible at remembering passwords right after I've changed them and have similar experiences in the past.
Since your Master Password change didn't sync over from 1Password for iOS to your Mac, we should have you up and running pretty quickly :)
To sum up, we're going to delete 1Password for iOS from your iPhone, reinstall it, and then set up syncing again. Before we get started, I do want to point out that if you made any changes on your iPhone that haven't been synced over to your computer, they're going to be lost in this process.
Here's the step-by-step process:
1. On your iPhone, delete and then reinstall 1Password. (Our article How do I start over with an empty vault? will help!)
2. On your Mac, launch 1Password.
3. Click the 1Password Menu, then click Preferences.
4. Click Wi-Fi Server.
5. On your iPhone, launch 1Password.
6. Tap Sync existing vault.
7. Tap Sync over Wi-Fi.
8. Select your computer.
9. Tap Secret, then type in the secret code shown in the Wi-Fi sync window on your computer.
10. Tap Sync Now.This will start the sync and your iPhone's Master Password will be the same as your computer's again.
Please let me know if this helps!
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