I cannot add folders on iOS devices and 1P folders on Mac do not sync to iOS devices.

ltsouthall
ltsouthall
Community Member
in iOS

1Password Pro on Mac. Latest iOS versions on iPhone and iPad. Cannot add folders on iOS devices. There is no edit button on Organize page. Folders created on Mac do not sync. Using iCloud syncing.

1Password Version: 6.0.1
Extension Version: 4.4.3
OS Version: OSX 10.11.3
Sync Type: iCloud
Referrer: forum-search:cannot add folders in iOS and Mac folders do not sync

Comments

  • ltsouthall
    ltsouthall
    Community Member

    Got it! Must select individual vault and then folders show up. Sorry

  • Rad
    Rad
    1Password Alumni

    Hi @ltsouthall,

    Thanks for letting us know that you've got it all sorted out :+1:

    Folders are not visible in "All Vaults" mode. If you switch to the individual vault, you will be able to view them.

    Please let me know if you have any other questions.

  • rdvholtwood
    rdvholtwood
    Community Member

    I am having the same problem. My macbook and iPhone show all my folders; however, my iPad mini does not. I only have one vault (primary) which is selected. I still cannot see any of my folders nor add any on the iPad mini?

  • rdvholtwood
    rdvholtwood
    Community Member

    Update - I deleted the 1Password app from my iPad and reinstalled it again. All folders are now showing again.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks for following up! I'm sorry for the trouble, but I'm glad to hear it's working for you now. be sure to let us know if you encounter any further issues!

This discussion has been closed.