My 1password app no longer appears on my iphone

estatereal
estatereal
Community Member
in iOS

It appeared as though 1password became "stuck" during an update. I wasn't able to open the app. I restarted my iphone, and after doing so, 1password no longer appears to be on my iphone. Help!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My 1password app no longer appears on my iphone

Comments

  • Rad
    Rad
    1Password Alumni

    Hi @estatereal,

    Thanks for taking the time to write to us. I m really sorry that you are experiencing this issue.

    As you suspected, something must have gone wrong while updating 1Password.

    Do you remember uninstalling (deleting) 1Password before restarting your iPhone? Please try and download it again from the App Store.

    Please keep us posted.

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