No confirmation e-mail

allybeni

Hi there. I have registered my email address on my team account, but I have not received my confirmation email. Its not in spam, either. I have sent test emails to this account and I am receiving them. Just not from 1password!
Thanks

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1Password Version: Not Provided
Extension Version: Not Provided
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Sync Type: Not Provided

VitalyG

Hi @allybeni .
Please clarify that email address in Direct Message and we will be happy to check what has happened with confirmation delivery.

allybeni

@VitalyG I'm sorry - I am not sure how to DM you from here. Please send me one first so that I can reply.

VitalyG

@allybeni I've sent you DM.

VitalyG

Thank you. Give me some time to track it.

VitalyG

Hi @allybeni ,
We have done small research about your account activity. The invitation that has been sent to your e-mail is accepted. The account associated with your email is active. It looks like you have received at least invitation email from 1 Password. Also we have checked all email bounces for the last week, and there are no undelivered emails for your address.
If you have any questions please feel free contact us again.

allybeni

Thank you, I found the email stuck on the server. All is sorted.

VitalyG

That's great @allybeni !