Installation on Apple Watch not possible [resolved with latest 1Password beta]

holgr

Hi,

I'm unable to install the latest Beta on my Apple Watch by moving that little radio slider in TestFlight. I wonder if this is an issue with the 1Password Beta, iOS 9.3 (being on beta 3) and/or TestFlight itself. Anyone else seeing this?

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1Password Version: 6.2.2 (622006)
Extension Version: Not Provided
OS Version: iOS 9.3b3
Sync Type: Dropbox

AGKyle

Hi @holgr

I'm seeing the same thing. Fairly confident this is a TestFlight issue though as it's intermittent, sometimes it works, other times it does exactly what you're describing. If I install the app directly from Xcode or from the App Store, it works no problem. If I try to install from TestFlight it fails. I'm not on iOS betas though, that could also contribute I imagine but given it happens on stable iOS I think it's less likely a beta thing.

Hope that helps a little but I do wish I had a better way to confirm one way or another what was going on.

HRD

Hi @AGKyle,

TestFlight has just been updated to version 1.3.2, which I assume fixes the issue you mention.

AGKyle

Hi @HRD

Wish I could confirm, but I'm currently stuck in limbo since we're between internal betas but I will definitely check this out maybe tomorrow if we ship a new beta :)

Is it working better for you?

HRD

Hi @AGKyle,

I am using the stable version at present, so will let you know once you ship a new beta.

AGKyle

@HRD

Ah ha, so you're kind of waiting for the same thing as me :) I've made a task to look at this tomorrow and if not tomorrow then we'll take a look on Tuesday. Those are our two beta days normally.

I'll be in touch!

Ramsteiner

I have the same issue even with newest TestFlight app installed.

Winnie

@Ramsteiner thanks for chiming in. As we are currently in between betas could you check again once the next beta comes out?

Ramsteiner

Absolutely!

Winnie

Awesome! Thanks @Ramsteiner!

mirv

I am running iOS 9.3 beta 3 and watchOS 2.2 beta 3. For the last few days, probably since the update to the TestFlight app, I've been getting notifications from TestFlight saying "Couldn't install 1Password; Open the TestFlight app and try again." Opening the TestFlight app shows "Unavailable" near "Offers Apple Watch App." See attached screen shot. I'll report this to Apple as well.

MrRooni

Hi @mirv. Thanks for the information. My guess is that once we make a new beta available that this problem will go away for you. Until then you could switch back to the App Store version to get the Watch app installed.

HRD

Hi @AGKyle,

All good with the latest beta - installation on Apple Watch worked seemlessly.

Winnie

@HRD thanks for letting us know! Glad it is working now.

Ramsteiner

As noted above, all is right with the universe. Latest beta and latest TestFlight app work well together.

Winnie

Great to hear @Ramsteiner! Thanks for giving us your thumbs up for this problem being solved.