iOS devices...wi-fi sync attempts result in "syncing..." on device never finishes (no sync)

danlfly1

iPad2 and iPhone6 with current software. Neither will sync. Both used to. Using wi-fi but hard wired to Mac Mini. The word "syncing..." comes up on the device but it never finishes, and thus, never backs up. The iPad hasn't been backed up for months because of this; the phone for 16 days. All devices were restarted. Getting very frustrating to the point that I dread even trying. All versions (devices) have now had so many new items placed in the vault that I NEED then backed up to each other. A little help??

---

1Password Version: 5.4.1
Extension Version: 4.2.5
OS Version: 10.10.5
Sync Type: wi-fi
Referrer: forum-search:wi-fi sync issues ios

Ben

Hi @danlfly1,

Thanks for taking the time to write in. I'm really sorry to hear WiFi sync has been such a pain point for you. Have you considered trying an alternative sync method?

Sync | 1Password for iOS

If you'd prefer to troubleshoot WiFi sync, we'd be happy to do that. To get started, we have a guide available here which may prove helpful:

(Mac) Wi-Fi Sync is not working

And, for today, it probably isn't a bad idea to back up your data:

Creating and restoring 1Password backups in iTunes (iOS)

I hope that helps! Please let me know how you make out with it, and then we can go from there. :)

Ben