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schrottmeyer
schrottmeyer
Community Member

I have bought 1pw . Can i reinstahl it. Pw Versionsnummer now is 6.2.2. iOS 9.2.2


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Extension Version: Not Provided
OS Version: Not Provided
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Referrer: forum-search:New update Pkw 6.2.2 is not working

Comments

  • schrottmeyer
    schrottmeyer
    Community Member

    Ich kaufte 1pw 14.07.2014.

  • schrottmeyer
    schrottmeyer
    Community Member
    edited February 2016

    Since 14.07.2014. 1pw fair Play vers2 . Now Upgrade to 6.2.2 , iOS 9.2.2 . Incomplete installed , Icon no more the Same

  • schrottmeyer
    schrottmeyer
    Community Member

    iPad and Iphone

  • schrottmeyer
    schrottmeyer
    Community Member

    See Last messge

  • Aleen
    Aleen
    1Password Alumni

    Hi @schrottmeyer,

    Thanks for taking the time to let us know what's going on! Here are some steps that should help:

    1. Tap on the 1Password icon to pause the download (from the home screen, not from in the App Store).
    2. Reboot the iOS device (instructions)
    3. Go to the App Store and find the app and start the download again. Sometimes you have to search for the app by name since it’s not always in the Updates tab anymore at this point.

    Please let us know if this works!

This discussion has been closed.