Won't sync. Latest IOS.

redschwartz
redschwartz
Community Member
in iOS

Phone used to sing just fine but now it is not showing any of the new passwords I have created on my laptop. I think I'm syncing via iCloud but don't know where to confirm this

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @redschwartz I have deleted your duplicate post.

    Please tell us:

    • What version of 1P for Mac you are using (the link will tell you how to find that information)
    • Your OS X version number
    • What version of 1Password for iOS you are using (the link will tell you how to find that information)
    • Your iOS version number
    • What sync method you use to sync your 1P data (Dropbox, iCloud or wifi). In order to find out, on your iOS device go to 1Password > Settings > Sync. On your Mac go to 1Password > Preferences > Sync

    If you are using iCloud take a look at this knowledge base article:

    Troubleshooting iCloud sync issues

    Stephen

  • Winnie
    Winnie
    1Password Alumni

    Hi @redschwartz,

    welcome to the 1Password forum :) - we'll be happy to help you with your syncing issue.

    Could you check (following @Stephen_C instructions) whether you have iCloud sync turned on on your iPhone? And could you also let us know which version of 1Password you are using?

    Thanks
    Winnie

This discussion has been closed.