Iphone wont sync

dennismichaelis
dennismichaelis
Community Member

I just updated to 6.0.2 and I have 6.2.2 on my iphone. When I try to sync I receive a dialog box that asks me to "Please unlock 1Password on your mac for Wi-Fi syncing to continue. The problem is that I get this warning even when 1 password is unlocked. Please help


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @dennismichaelis,

    Thanks for taking the time to write in. You didn't mention which sync method you are trying to sync by. I assume, from the error message, that you want to sync over WiFi. Is that correct?

    Do you sync with multiple computers, or just one?

    Thanks!

    Ben

  • dennismichaelis
    dennismichaelis
    Community Member

    Yes I am trying to sync over wifi. I sync with 2 computers and 1 phone.

  • Okay. That may be the issue. WiFi sync is not designed to work with multiple computers.

    From the iOS user guide on WiFi syncing:

    • Wi-Fi sync is only available between a single Mac or PC and one or more iOS devices.

    If you'd like to sync multiple computers and one or more iOS devices you'll want to either use Dropbox or iCloud sync:

    Syncing | 1Password for iOS

    Thanks!

    Ben

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