One time passwords causing app to freeze - known issue?

Paco II
Paco II
Community Member
in iOS

Just recently started to use one time passwords within 1P. I am finding that it is causing the app to freeze, requiring a force quit of the app. Is this a known issue?

1Password Version: 6.2.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben
    edited February 2016

    Hi @Paco II

    Thanks for letting us know about this difficulty you are experiencing. I'm not aware of any known issue relating to one-time passwords freezing the app in v6.2.2. Just after this occurs (after you force quit and restart the app) could you please send us a diagnostic report?

    Create a Diagnostics Report from 1Password for iOS

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

This discussion has been closed.