Unsupported QR Code Electronic Arts

stefanodottori
stefanodottori
Community Member
in iOS

Hi, i tried to add the QR Code , on the Electronic Arts account website , and the QR Code is unsupported , could you guys add support for the Two-Factor Authentication for EA
Thanks

1Password Version: 6.0.1
Extension Version: 4.5.3
OS Version: OS X 10.11.3
Sync Type: iCloud

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @stefanodottori,

    I just asked a co-worker with an EA account to try this out as well. Turns out the first QR code EA shows you is a link to their authenticator app in iTunes. Please read and follow the instructions carefully - there will be a second QR code shown later in the activation process that can be used to add the Electronic Arts two-factor authentication to 1Password.

    Hope that helps.
    Winnie

  • stefanodottori
    stefanodottori
    Community Member
    edited February 2016

    Hi @Winnie , i didn't read the instructions because in the other websites i set-up two-factor authentication they didn't have their own authenticator app .
    Thanks for the explanation about how EA two-factor authentication works.
    I follow your instructions and it worked
    Thanks again

  • Ben
    Ben

    On behalf of Winnie you are very welcome! Thanks for the update. :) If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.