Sync never completes, screen constantly refreshes & flickers

RootRocks
RootRocks
Community Member
in iOS

I've seen other posts on this but no solution. List of card titles "flicker" endlessly; difficult to even select one. Sync never ends. Started on 1Password update immediately before most recent. Very annoying and first time I've ever had any issue with your product in many years of usage.

1Password Version: 6.2.2
Extension Version: Not Provided
OS Version: IOS 9.2.1
Sync Type: Dropbox
Referrer: forum-search:sync

Comments

  • Ben
    Ben

    Hi @RootRocks,

    Thanks for taking the time to write in. I'm sorry for the trouble. This is a known issue caused by a bug in our sync code. We hope to have it fixed up for the next update.

    My apologies for the inconvenience!

    Ben

  • RootRocks
    RootRocks
    Community Member

    Thank you, Ben. Estimated completion date?
    Dave

  • Ben
    Ben

    Dave,

    Unfortunately I don't have a date (we don't have a regular release schedule), but as soon as humanly possible. :) It will still need to go through QA, beta testing, and then through Apple's approval process... so it won't be overnight but hopefully soon.

    Sorry I don't have a more specific answer, but we're definitely working on it as quickly as we can.

    Ben

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