I can't sign in to my 1Password teams account on iOS, but it works within Chrome


I'm confident that my credentials are good, I'm able to log in through Chrome without issue, but even using the QR code, it still refuses my login. What can I do?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/multiple-vaults, ug:ios/pro-features, ug:ios/touch-id, kb:teams-setup, kb:teams-troubleshooting-signin


  • rob

    Hi, @silentArtifact.

    That's very strange, and all things being normal, it's theoretically impossible. So I have to assume something isn't normal. :) Have you changed your email address or has your team changed its sign-in domain since you first created your account? Or, have you had your account recovered by someone on your team?

  • silentArtifact
    Community Member

    Not yet! I don't have anyone in my team, and haven't changed any settings yet!

  • rob

    That's really strange, @silentArtifact. Have you tried to add your account to any other apps, like 1Password for Mac?

This discussion has been closed.