I can't sign in to my 1Password teams account on iOS, but it works within Chrome

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I'm confident that my credentials are good, I'm able to log in through Chrome without issue, but even using the QR code, it still refuses my login. What can I do?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/multiple-vaults, ug:ios/pro-features, ug:ios/touch-id, kb:teams-setup, kb:teams-troubleshooting-signin

Comments

  • rob
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    Hi, @silentArtifact.

    That's very strange, and all things being normal, it's theoretically impossible. So I have to assume something isn't normal. :) Have you changed your email address or has your team changed its sign-in domain since you first created your account? Or, have you had your account recovered by someone on your team?

  • silentArtifact
    silentArtifact
    Community Member
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    Not yet! I don't have anyone in my team, and haven't changed any settings yet!

  • rob
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    That's really strange, @silentArtifact. Have you tried to add your account to any other apps, like 1Password for Mac?

This discussion has been closed.