LS, i made a mistake in my email address for this account, looking for a way to correct that? Thanks

jjoshua
jjoshua
Community Member
edited February 2016 in iOS

Question as above...

1Password Version: Ios 6.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:LS, i made a mistake in my email address, looking for a way to correct that! Any help?

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @jjoshua,

    I assume you are talking about the email of your forum account? You should be able to edit that in your forum profile.

    Please let me know if that works for you.

    Winnie

  • jjoshua
    jjoshua
    Community Member

    I made this mistake in the proces of registering. I still get the question of confirming my email adress at every page. Tje only thing I can get now is 'prefences', which gives 3 options; Change password, Notification Prefs. and Social. But no possibility to change e-mail adress. Maybe I should register again?

  • hawkmoth
    hawkmoth
    Community Member

    @jjoshua - Click on your username in your post above. In the resulting screen,mothers is a blue box with a human siloutte and a down arrow on the right side. Click that. Choose Edit Profile. The very next screen shows your username, which you can't change, and below it your email address, which you can edit. Do that and then click save.

  • Ben
    Ben

    Hawkmoth's advice should work. If you still have trouble with it please drop us an email to support+forum@agilebits.com with a link to this thread, your forum username, the old email address, and the new email address.

    Thanks!

    Ben

  • jjoshua
    jjoshua
    Community Member

    @hawkmoth , unfortunately, this does not work. The only thing that happens is that it brings me back to the page with the 'preference button. I think it has to do with the conformation process of the emailadress which has not been finished. Thanks for your reaction and advise! ( I keep trying :-) )
    @bwoodruff : thanks for your reaction; as I cannot perform what Hawkmoth suggests, I'll follow this advice and drop the email.

  • eva_s
    eva_s
    1Password Alumni

    Hi @jjoshua,

    I have corrected your email address for you. Please feel free to let us know if there is anything else we can do for you.

    Take care,
    Eva

  • jjoshua
    jjoshua
    Community Member

    Eva,
    Thank you very much. Now I could confirm my email-adress.
    The button on my profilepage then changed from 'preferences' into 'edit profile', and as such now the option to change my e-mail adress is visible.
    @hawkmoth and @bwoodruff , thanks for coming to the rescue!

  • Ben
    Ben

    You're most welcome. :) If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.