I have a MacBook Pro. My hard drive recently crashed and I had to have a new one installed.

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signejane
signejane
Community Member
in Mac

I did not have a backup of my previous hard drive. How can I get my 1Password account and information back?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:starting-over, kb:teams-families-setup-existing-user

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    @signejane all your 1Password data is stored locally on your Mac unless you:

    • back it up; and/or
    • sync it to another device running 1Password; or
    • were using 1Password for Teams or 1Password for Families.

    If you did none of those and you cannot now access the data on your old hard drive I'm afraid your 1Password data is irrecoverable. I'm sorry if that means I'm the bearer of bad news.

    Stephen

  • Jacob
    Jacob
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    Hi @signejane! Aww, I'm sorry about that. :( Stephen's post has some good info on where your data might be. Did it help you find it, or were you not able to locate it?

This discussion has been closed.