Question about creating a new vault

PGioldasis
PGioldasis
Community Member
in iOS

I recently went into 1Password to update some passwords and forgot my Master password! Well anyways, I couldn't remember it so I ended up just starting fresh. So I got a few passwords updated after deleting and reinstalling on my iPhone, synced back to iCloud, deleted the old version from my iPad and then synced it to iCloud as well. Now when I go to log in on my iPad it recognizes a previously synced vault but it's asking for my old password (I know this because of the old hint). Is there a way I can sync the two or is this a paid option? iPhone is working fine with the new password and the touch ID, but I can't get the new one on my iPad.

Thanks for your time!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @PGioldasis: Absolutely! I'm sorry for the trouble. What you'll need to do is setup 1Password without setting up sync (or unlock the app on a device if you're able to). The reason is that you need to get into the app's Settings and go to Advanced > Erase iCloud Data to clear what's there. Then you can setup iCloud with your new vault/Master Password and you'll be good to go. I hope this helps! :)

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